
Submit your Order Details
Tell us about your project
Thank you for choosing Merchandise Up.
Whether you've selected a single product or an entire range for your next campaign,
simply complete the form below, and we'll guide you through every step before production begins.
Once you submit this form, one of our customer happiness members will get back to you with an order confirmation.
Please have your artwork ready or upload it here: A vector file (ai. or eps. file) is required with all fonts converted to outlines. If you do not have any of these formats available, a high-resolution PDF file might also work. We might also be able to redraw the artwork for you. Please note that this will incur extra costs.
Why We don't have a "Buy Now" Button
Every project is unique, and your quote should reflect your actual project
Unlike standard online stores, every promotional product order is customised.
Different branding methods, colours, quantities, production times and stock availability
all affect the final order.
Our goal is to make the ordering process as smooth and stress-free as possible for you.
By reviewing every order before production, we can:
✔ Confirm current stock availability
✔ Check your required delivery date
✔ Recommend the most suitable branding method
✔ Ensure your artwork is production-ready
✔ Prevent unexpected delays or additional costs
That means you can place your order with confidence,
knowing every detail has been reviewed before production begins.
From enquiry to delivery, we make the process simple
What happens next?

SUBMIT YOUR details
Complete the order form with your product details, branding requirements and preferred delivery date. If you're ordering multiple items, simply include them in the message section.

We Review Everything
Our team will carefully review your order, confirm stock availability, check lead times and prepare your order confirmation. If we notice anything that could improve your project, we'll let you know before moving forward.

artwork approval
We'll provide a digital artwork proof showing exactly how your branding will appear. Nothing goes into production until you've approved the artwork.

Production & Delivery
Once your artwork has been approved and payment has been received, production begins. We'll keep you updated throughout the process and let you know when your order has been dispatched.
